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香港科技園公司尋找一位高級經理，負責企業設施管理，確保香港科技園內房地產的最高服務質素及運營效率。此職位要求具備戰略規劃、項目管理和優質客戶服務的能力。
工作職責 / Responsibilities
- Oversee property operations and customer services, delivering comprehensive property and facilities management for prestigious developments within the Hong Kong Science and Technology Parks Corporation (HKSTP) portfolio, including office buildings, commercial facilities, co-living accommodation, and community spaces.
- Drive operational excellence, smart facilities management initiatives, safety and crisis management programmes, and continuous improvements to enhance service quality, efficiency, and asset value.
- Provide strategic leadership and expert project management for the planning, coordination, and implementation of smart innovation initiatives, digital transformation programmes, new development projects, renovation works, and enhancement projects.
- Lead cross-functional collaboration among project, technical, IT, and operational teams to ensure successful project delivery aligned with business objectives and stakeholder expectations.
- Monitor departmental KPIs and performance targets, and lead strategic studies, market analyses, business proposals, reports, and management documentation to support informed decision-making.
- Oversee budgets, contracts, procurement activities, and contractor performance to optimize cost efficiency, service quality, operational excellence, and continuous innovation across the portfolio.
- Develop and maintain strong relationships with tenants, customers, and key stakeholders to foster engagement, address concerns proactively, and enhance community trust and service standards.
- Oversee service delivery and ensure enquiries, feedback, and complaints are managed professionally and effectively.
- Demonstrate strong leadership and organizational capabilities in managing contractor operations, quality assurance, policy and procedure development, sustainability initiatives, emergency preparedness, risk management, and health and safety compliance.
- Lead and develop teams to achieve operational objectives while effectively managing multiple priorities, tight schedules, and demanding deadlines.
- Initiate and lead community events, engagement programmes, sustainability initiatives, and property technology innovations to enhance customer experience, community vibrancy, and portfolio value.
- Perform any other duties and special assignments as directed by management.
入職要求 / Requirements
- Degree holder in Facilities and Property Management or any other related disciplines
- Holder of professional qualification or eligible to hold the Property Management Practitioner (Tier 1) Licence is highly preferred
- Minimum 10 years of relevant working experience with Grade-A commercial or large-scale complexes preferred, including at least 8 years in a supervisory or managerial role
- Higher education or professional qualifications with less experience will also be considered
- Sensitive to new trend of facilities management model, Smart facilities and PropTech with ability to identify opportunities, drive and implement changes
- Strong leadership and stakeholder management skills, with ability to coordinate cross-functional teams, consultants and contractors to deliver projects on time and in a cost-effective manner.
- High proficiency in written and spoken English and Chinese (Cantonese and Putonghua), with strong business and proposal writing skills preferred
員工福利 / Benefits
- Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
- 5-day work week, attractive annual leave and additional special leave
- Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
- Professional training and career advancement opportunities
- Accessible to various bus service with network across different locations in HK
公司簡介
10design
科技園
香港科技園公司（HKSTP）成立於2001年，是一個旨在促進創新和科技（I&T）生態系統的機構，支持多個國家的新興企業和技術公司。該生態系統專注於生命及健康科技、人工智能與機器人技術、金融科技以及智慧城市技術等領域。