返回職位列表
Leadingnation is seeking a Guest Relations Supervisor to ensure exceptional customer service and maintain good relationships with guests at our Tsim Sha Tsui and Causeway Bay branches.
想入行 / 升職？相關證書課程
這份工作提到的技能 / 證書，可以在 Fine Arts Academy 報讀並考取國際認可資格，畢業後直接應徵這類職位。
工作職責 / Responsibilities
- Responsible for customer service, ensure frontline services in upmost standard and maintain a good relationship with our guest
- Handle daily operations such as general enquiry (phone / email), check in / check out, booking etc
- Perform other duties/ad hoc projects as assigned
入職要求 / Requirements
- 3 year working experience in hospitality / tourism / hotel / customer service or relatedservice industry
- Knowledge of booking system and cashier experience is preferable
- Cheerful, customer-oriented, well-organized with excellent interpersonal skills
- Good written and conversational skills in both Chinese (Cantonese and Mandarin) and English
- Immediate available is preferred
- Shift duty is required
- Candidates with less experience will be considered as Senior Guest Relations Officer
員工福利 / Benefits
- Conveniences working location, next to MTR station (3 mins)
- Fine and elegant working environment
- Public Holiday
- Attendance bonus
- Incentive package
- Discretionary year end bonus
- Staff Discount in service center and beauty salon
- Career growth opportunities and training
- Medical and Dental
- Annual Leave